Do you have a CMMS application with your work orders and want to enable your technicians to automatically start a job on Ermeo?
Thanks to the "Universal Link" feature, you can add a button in any application that launches the Ermeo app and automatically starts work on
- the right form
- the right equipment
- and automatically pre-fill certain fields, such as the work order number
1. How does it work?
The Universal Link will allow you to launch the ermeo application and thus start an intervention from another mobile application. For this link to redirect you to ermeo, it must be only used from an external application.
Universal Link base’s nomenclature:
- Using the one starting by
ermeoapp://start_intervention?
This one will open the application : - Ermeo Windows APP for Microsoft Windows or Microsoft Tablet
- Ermeo IOS APP for MacBook, Ipad or Iphone
- Using the one starting by
https://app.ermeo.com/start_intervention?
This one will open the application : - Ermeo WebApp from the Ermeo plateform
- Ermeo Androïd for Androïd smartphones et Androïd tablets.
In addition to this base, it is possible to add parameters such as the job main resource or job attributes values.
document_code
Code of the form used for the intervention → Mandatoryasset_code
Code of the asset used for the intervention → Optionalattribute_code
Code of the attribute used for the intervention → Optional
2- Where the Codes can be find ?
For the form code, you will find this code to copy in Documents → Desired form → in the form at the top right next to the “Open in studio” button of the screen.
For the resource the code will be accessible from:
From the Database page → Click on the desired resource from the database that contains it.
Or
From the Database page → Resource tree → click on the desired resource → accessible at the top right of the screen.
For intervention attributes, an export of existing attributes is necessary to know the code.
Interventions tab → Attributes
Check all the available attributes or those that interest you, then click on the exportation button. The attribute codes will be in the export tabulated file.
3- Examples of use
Example of universal link from Windows / Apple IOS web browser, or Email received :
ermeoapp://start_intervention?document_code=maintenance_15668936708936&asset_code=engine_15530980996366&wo_no_15530977997851=1256
Example of universal link for Ermeo Androïd APP / Ermeo WebAPP, or Email received:
https://app.ermeo.com/start_intervention?document_code=maintenance_15668936708936&asset_code=engine_15530980996366&wo_no_15530977997851=1256
maintenance_15668936708936
is the code of the form with which the intervention must be carried outengine_15530980996366
is the code of the asset on which the intervention must be carried outwo_no_15530977997851
is the code of an intervention attribute and1256
its value.
Simply add &
at the end of the url to add other parameters. Another attribute, for example
→ Here an universal link embeded in an Email to use with Ermeo App for Androïd :
If you want a task on a form to be automatically pre-filled with a value passed as a parameter, remember to link the task to the corresponding task attribute and tick the "Pre-fill" option from the Form document to use.